Capacity Building

This report describes the results of a program designed to expand use of Tangerine:Tutor (now known as Tangerine: Coach), a model scaled successfully in Kenya, to Ugandan coaches. The first aim of the program was to improve the quality of interactions between Coordinating Centre Tutors (CCTs, or “coaches” for convenience) and teachers, as well as the quantity of those interactions (increase the frequency of school visits). During this pilot effort, which lasted approximately 18 months, we studied the added value of a digital case management tool and job aids to improve coaching activities in two Early Grade Reading (EGR) programs in Uganda. The iterative, user-centered design and monitoring focused on changes in the quality and quantity of coach and teacher interactions.The second aim was to improve the quality of communication between CCTs and Teacher Training Colleges (TTCs), between CCTs and districts and between local stakeholders and institutions (i.e., schools, TTCs and district offices) and the Ministry of Education and Sports (MoES). This aim was to be accomplished through a Web-accessible dashboard based on the digital tools that quickly communicated school support coverage, as well as teacher and learner attendance. The pilot effort successfully introduced the case management tool and job aids, built a dashboard to communicate progress and trained users across four regions of Uganda.